Checking FAQ

How can I make a deposit to my account without visiting a branch office?
Ask your employer if they offer direct deposit or ACH. This is the easiest way deposit recurring payments to your account. You can also use the Quick Deposit box in your local credit union branch, deposit taking ATMs, Shared Branches or bank-by-mail.

I'm a senior citizen with a limited income; do you have any special programs for seniors?
Yes, the monthly service charge on interest checking accounts is waived for members age 55+. To change your account to an interest checking account, please visit your local branch or call us at 800.894.1200.

What does aggregate deposit/loan balance mean?
It is the combined total of all account or loan relationships with the credit union. If you have a $2000 VISA balance and a $3000 Secondary Savings balance, your aggregate balance is $2000 + $3000 = $5000.

How do I set up direct deposit of my payroll check or Social Security check?
If your employer participates in a direct deposit program, simply provide our routing number (322077562) and your checking account number to the human resources or payroll department at your company and your direct deposit/ACH (Automated Clearing House) will usually begin within 30 days.

Can I get account information or look at all of my transactions at any time?
Yes! With anytimeBanking and TouchTeller, you have access to your account information 24 hours a day, 7 days a week! Thanks to the convenience of direct deposit and ATMs, everyday banking activities can be performed from the comfort of home.

How frequently is account information updated?
Immediately. Whether you use anytimeBanking, TouchTeller or visit our Member Service Department, your checking account information is updated immediately to reflect all account activity.

How do I make a deposit to my account from a remote location?
You can do most of your banking by using direct deposit, ATMs, shared branches or ACH transactions. We also offer a bank-by-mail service that allows you to mail non-recurring deposits. Contact us for details on a method that is best for you.

Are checking accounts federally insured?
Absolutely! Please be assured that the National Credit Union Administration, a U.S. Government agency, federally insures all of your deposits to $100,000. IRA's are separately insured.